Conditions d’utilisation

OVERVIEW

Welcome to Snow Petal Baby. Throughout the site, the terms “we”, “us” and “our” refer to Snow Petal Baby. We operate this website and online store, including all related information, content, products, services, features, and tools to provide you with a thoughtfully curated shopping experience.

Our store is hosted on Shopify, which enables us to securely provide our products and services to you.

By accessing our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service, along with any policies referenced within them, including our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with these Terms, please refrain from using our Services.

SECTION 1 — ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for any minor dependents using this website under your supervision.

You agree to provide accurate, current, and complete information for all purchases and account activity.

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

SECTION 2 — PRODUCTS & PRODUCT INFORMATION

We make every effort to display our products as accurately as possible. However, due to variations in screen settings, lighting, and device displays, actual colors and product appearance may vary slightly.

All product descriptions, pricing, availability, and product details are subject to change without notice.

We reserve the right to discontinue products or limit quantities at our discretion.

Product Safety Notice

Adult supervision is recommended while children are using or wearing our products. Please remove all packaging materials before use and discontinue use if any damage or wear becomes visible.

Parents and guardians are responsible for ensuring proper fit, sizing, and safe use of all products.

SECTION 3 — ORDERS & ORDER ACCEPTANCE

Submitting an order constitutes an offer to purchase. All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit orders at our discretion, including orders suspected of resale, fraud, or unauthorized activity.

Once an order has been processed or shipped, cancellation requests may no longer be accommodated.

If we modify or cancel an order, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy.

SECTION 4 — PRICING & PAYMENTS

All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices, promotions, and product availability may change without notice.

Applicable taxes, shipping charges, customs duties, or import fees may be added at checkout where applicable.

You agree to provide valid and accurate billing and payment information for all purchases.

By placing an order, you confirm that:

you are authorized to use the payment method provided,
all payment information submitted is accurate,
and you agree to pay all applicable charges related to your purchase.

SECTION 5 — SHIPPING & DELIVERY

We work closely with trusted shipping partners to ensure your order arrives safely and efficiently.

Delivery timelines provided on our website are estimates only and are not guaranteed. Delays may occasionally occur due to weather conditions, customs processing, carrier delays, holidays, or other circumstances beyond our control.

Once an order has been transferred to the shipping carrier, responsibility for delivery timing passes to the carrier.

Additional information can be found in our Shipping Policy.

SECTION 6 — INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to logos, branding, product images, graphics, text, website design, videos, product descriptions, and other materials, are the property of Snow Petal Baby and are protected under applicable Canadian and international intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or exploit any content from our website without prior written permission.

All rights not expressly granted are reserved by Snow Petal Baby.

SECTION 7 — THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party websites, services, or tools that are not owned or controlled by Snow Petal Baby.

We are not responsible for the content, policies, practices, or reliability of third-party websites or services.

Your use of third-party websites is at your own discretion and risk.

SECTION 8 — PRIVACY

Your privacy is important to us.

All personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted on Shopify, certain information may also be processed by Shopify and trusted third-party service providers to facilitate payments, shipping, analytics, and customer support.

By using our Services, you acknowledge and agree to these practices.

SECTION 9 — CUSTOMER FEEDBACK & REVIEWS

If you submit reviews, comments, testimonials, suggestions, photos, or other feedback to us, you grant Snow Petal Baby permission to use, reproduce, publish, and display such content for marketing, promotional, or operational purposes.

You confirm that any content you provide:

is accurate,
does not violate third-party rights,
and does not contain unlawful, harmful, or offensive material.

We reserve the right to remove content at our discretion.

SECTION 10 — ERRORS & INACCURACIES

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, or shipping information.

We reserve the right to correct errors, update information, or cancel orders if inaccuracies are identified.

SECTION 11 — PROHIBITED USES

You agree not to use our website or Services:

for unlawful purposes,
to violate laws or regulations,
to infringe intellectual property rights,
to distribute harmful software or malicious code,
to engage in fraudulent activity,
or to interfere with the functionality or security of our website.

Unauthorized use of our Services may result in suspension or termination of access.

SECTION 12 — TERMINATION

We reserve the right to suspend or terminate access to our Services at any time if we believe these Terms have been violated.

Any obligations or liabilities incurred before termination shall survive termination.

SECTION 13 — DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available” without warranties of any kind, whether express or implied, except where prohibited by applicable law.

While we strive to provide accurate information and reliable service, we do not guarantee uninterrupted or error-free operation of the website.

Certain jurisdictions may not allow limitations on implied warranties, so portions of this section may not apply to you.

SECTION 14 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Snow Petal Baby shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our Services or products.

Our liability shall be limited to the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes rights that cannot be excluded under applicable Canadian consumer protection laws.

SECTION 15 — INDEMNIFICATION

You agree to indemnify and hold harmless Snow Petal Baby and its affiliates, employees, partners, and service providers from claims, liabilities, damages, and expenses arising from your breach of these Terms or misuse of our Services.

SECTION 16 — GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of Canada and the laws of the Province of [INSERT PROVINCE], without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts located within that province.

SECTION 17 — CHANGES TO THESE TERMS

We may update or revise these Terms of Service from time to time.

Any updates will be posted on this page with the revised effective date. Continued use of our Services after changes are posted constitutes acceptance of those changes.